We cannot assume what worked before will continue to work, so we need to figure out what will work. The way we do that is through empathy, understanding another person’s reasoning and emotions. This understanding can become the basis of new means of motivating and supporting, even in uncertain contexts. We can give our team what they need right now, which allows them to give the business what it needs.
Tools for Leading in Times of Immense Change: How a pandemic and an uprising can make you a better leader. Part 1
In the midst of massive changes to work and life, you may be unsure how to act or respond. As a leader, whether you are a manager or a team lead or the person with the longest tenure at the company or simply someone looking to expand their leadership skills, not knowing how to move forward is very pronounced right now. All the tools you’ve used in the past that consistently worked with various team members may have just stopped functioning. We cannot assume what worked before will continue to work.